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Hannah joined Lottie's Customer Care team in December 2021 as the company's first Care Expert. Previously she worked for Age UK and before that gained a wealth of experience working in tech startups, specifically tech for good.
Hannah's favourite thing about being a Lottie Care Expert is building relationships with families and helping them to find the best care home.
She's there to support her care seekers however they need and see them through from their first call, right through to move in day. Hannah loves catching up with all new residents after moving in and hearing that they're thriving in their new community.
Through tenancy in common, you and your partner each own a portion of your home. Here, we've explained how tenants in common care home fees works.
Here are the average dementia care home costs across the UK for 2024, including residential dementia care and nursing dementia care.
Here are the best dementia care homes in London, including residential dementia and nursing dementia care homes, all rated 'Outstanding' or 'Good' by the CQC.
As we get older, we experience bladder issues such as urinary incontinence. Here are four surprising reasons our bladder function declines as we age.
People with dementia usually have to pay for their own care, depending on the value of their capital. We've explained the dementia tax and how it affects you.
Your loved one may benefit from palliative care after being diagnosed with a terminal condition. We've explained when someone should be offered palliative care.
If you drive, you should inform the DVLA or DVA about your dementia diagnosis. We've explained the laws around driving with dementia and if you can continue.
We've explained if your son or daughter can continue living in your house if you go into care, if you're unsure what getting care means for people in your home.
If you think you or your loved one could have dementia, it's important to get it diagnosed early. Here, we've explained how to get a dementia diagnosis.
Dementia and Alzheimer's are often used interchangeably but mean different things. We've explained the difference between dementia and Alzheimer's disease.
If your loved one has been given a dementia diagnosis, knowing what to do next can feel overwhelming. We've rounded up support available and the next steps.
There are several forms of dementia, with the most widely known being Alzheimer's disease. Here, we've explained the most common types of dementia.
There are four different stages of dementia: Pre-clinical, early-stage, mid-stage and late-stage. We've explained these stages and what they mean.
If your loved one has dementia but wishes to remain in the comfort of their own home, dementia care at home may be the best option. We've explained this here.
If your loved one has dementia, the safest environment for them could be a care home. We’ve explained when someone with dementia should go into a care home.
In October 2025, new rules for care payments are due to be introduced by the government, affecting whether you'll pay for care and how much you'll pay.
Residents at Brookwater House Care Home in Enfield, London, have shared their secrets to helping younger generations find self-confidence in the modern world.
In the lead-up to the Southampton International Boat Show, residents at Alston House Care Home in Eastleigh have been by creating and racing their own boats.
Our research has revealed the biggest myths about caring for someone with Alzheimer’s. These can affect those living with the condition and their caregivers.
Living in a care home with a wonderful garden will benefit your loved one’s wellbeing. That’s why we’ve rounded up the UK's best care homes with gardens!
If you’re 75 or over and receive Pension Credit, you can get a free TV licence. There are also discounts if you live in residential care or are blind.
Here, you can find the best elderly personal alarms in the UK. A personal alarm for the elderly alerts others if an emergency occurs, such as a fall.
Here are the DLA rates for 2023/2024, along with how much they’ve increased since 2022, how your other benefits will be affected and whether you’re eligible.
Means-tested benefits give financial support to people with a lower income and less savings. Here, we’ve explained what benefits are means-tested.
ARCO represents the UK’s Integrated Retirement Community sector. We’ve explained what ARCO do and have highlighted some amazing ARCO-partnered retirement homes.
Being an informal carer is rewarding and challenging alike. So, we’ve explained everything informal carers need to know, including what resources are available.
Arthritis and learning difficulties are two of the most common reasons to claim Disability Living Allowance. We’ve looked at which illnesses qualify for DLA.
Dementia support groups give people the opportunity to discuss the condition with others. Click here for dementia support groups throughout the UK.
Social housing provides some of the most affordable homes in the UK. Learn more about social housing, including whether you’re eligible and how to apply.
If your loved one is having difficulties with memory, they may be referred to a memory clinic. We've explained what a memory clinic is and how to find one.
We’ve listed the medical conditions that qualify for Attendance Allowance, along with whether you meet the other eligibility criteria and how to apply.
Sensory gardens stimulate the senses while also having a calming effect on the mind, often for people with dementia. Here's how you can create a sensory garden.
Specifically designed for older adults, sheltered housing allows you to stay independent while knowing that help and support are available if required.
If you’re married and entitled to the UK State Pension, you may be wondering how much you and your spouse can receive for 2024/25. We’ve covered this info here.
Pet therapy is a form of therapy that treats various physical and emotional needs. It uses specially trained animals to provide comfort and companionship.
Christmas is a wonderful time, but can be tough for those with dementia. As more people search for support, here's how to have a dementia-friendly Christmas.
Warden-controlled housing is an option for older adults who require additional care. Here, we’ve explained exactly what warden controlled housing is.
The groundbreaking approaches adopted in dementia villages - including Hogeweyk in the Netherlands - have caught the eye of scientists and the media alike.
Through reminiscence therapy, photographs, personal possessions and music can all help stimulate fond thoughts of the past for individuals with dementia.
We have a range of dementia care homes that support people with dementia. Here, we’ve highlighted fourteen of the best dementia homes in the UK.
A deferred management fee becomes payable when you permanently vacate a retirement home. We’ve explained what deferred management fees are and how they work.
The Care Inspectorate regulates and inspects Scottish care services to ensure they’re up to scratch. Learn more about the Care Inspectorate here.
With a greater demand for retirement properties, retirement is heading in all sorts of directions. Here, we've share the future of retirement living.
If you're looking for a care home that focuses on Alzheimer's then we’ve got you covered with ten of the best Alzheimer’s care homes in the UK.
Only 3.5% of care homes in England are rated as ‘Outstanding’ by the Care Quality Commission. Here are 9 amazing 'Outstanding' rated care homes in England.
EMI stands for Elderly Mentally Infirm and refers to care home residents with Alzheimer's and other forms of dementia. EMI units offer specialist care.
As the colder months approach, more older adults than ever before are struggling to keep up with the cost of living and energy crisis.
When researching and choosing a care home, you should be clued up on the exact costs and fees. For more information, read our handy guide on care home costs.
As we age, regular exercise becomes more important, as staying active can fend off things like heart disease. Here are some amazing gentle exercises!
Our research has found that online searches from young carers looking for help have significantly increased. Learn more about available support here.
The Care Quality Commission (CQC) is England’s independent regulator of health and social care. The CQC ensures excellent care is provided to residents.
If you or your loved one quickly require a regular income to pay for care fees then an immediate needs annuity for care costs could be the right option.
As we get older, our ability to deal with hot weather diminishes. When looking after an elderly loved one, you should know the symptoms of dehydration.
A financial assessment decides whether your local authority should help with care fees. This article explains how to get a financial assessment for care fees.
New research has found a surge of older workers returning to work after retiring. The cost-of-living crisis and a desire to keep busy has led ‘unretirement’.
Sundowning in dementia is common - yet the signs, symptoms and causes can be hard to spot. Read our guide on sundowning and dementia here.
Caring for someone with dementia can be challenging yet often rewarding. Better understanding dementia and how it progresses will make caring easier.
Memory care provides housing and 24/7 care for those living with Alzheimer’s and other forms of dementia. Learn what memory care is and its benefits.
This article tackles deferred payment agreements - an arrangement with your local council where they'll pay for your care and you'll repay later on.
NHS continuing healthcare covers the full cost of an individual’s care and residential accommodation as a result of a disability, accident or illness.
We've taken a look at what happens to your state pension when you enter a care home, along with other benefits that you may receive.
Many people consider solutions like selling their family home or putting this home in a trust to avoid care home fees - but is this allowed? Learn more here.
If your parents are entering a care home, you may be wondering whether next of kin are responsible for care home fees. We've answered this here.
Find out how a jointly owned property can affect your care home fees and whether you'll need to sell this property to pay for your fees.
What is NHS-funded nursing care and who is eligible for it? Learn more about this type of care and what it involves here.
Care homes have numerous health and safety regulations in place to protect residents from harm. So what are these potential care home hazards? Find out here.
In a care home, the term 'dignity' is one that often crops up. But do we understand the true meaning of dignity in care?
In order to safely store medicine within a care home, staff need to be provided with a wide range of information. Here's how medication should be stored.
Care home managers are responsible for running a care home in accordance with laws and regulations, including that of the Care Quality Commission.
Care homes may not be thought of as trendy spots, but some of the UK's care homes have actually homed a handful of seriously famous actors and actresses!
While we hope you never find cause to complain about your care home experience, it's best to be prepared if you do need to make a complaint. Learn more here.
As life expectancy increases, excellent elder care services are needed to accommodate this ageing population. Here are the countries with the best elderly care.
There are several benefits and allowances you can claim in a residential or nursing home to help you out with care costs.
A 'top up' is required when the amount of money the council is willing to contribute, along with your own funding, isn't enough to pay for your care.